Terms of service

TERMS OF SERVICE

Effective Date: 03/1/2026

OVERVIEW

Welcome to NY Furniture Outlet. These Terms of Service govern your access to and use of the website located at ny-furniture.com, along with any related content, features, tools, products, and services made available through the site (collectively, the “Services”).

Throughout these Terms, the terms “we,” “us,” “our,” and “NY Furniture Outlet” refer to Sit Down New York, Inc. d/b/a NY Furniture Outlet, a New York corporation.

NY Furniture Outlet offers in-stock furniture and related items, including closeout, overstock, and showroom sample merchandise. All products listed on the site are offered subject to availability. We do not offer special-order or custom-order merchandise through this website.

Our online store is powered by Shopify, which enables us to operate the website and provide ecommerce functionality, including browsing, checkout, payment, and related services.

These Terms of Service, together with any policies referenced in them, including our Privacy Policy, set forth the terms and conditions that apply to your use of the Services. They contain important information regarding your legal rights, including disclaimers of warranties, limitations of liability, order policies, delivery procedures, and other important terms.

By visiting, accessing, browsing, or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not access or use the Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are using the Services under the supervision of a parent or legal guardian who has agreed to these Terms on your behalf.

To use certain parts of the Services, including making purchases, you may be asked to provide certain information, including your name, email address, billing information, payment information, shipping information, and other account details. You agree that all information you provide is accurate, current, and complete, and that you have the legal right to provide such information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not assign, transfer, sell, or otherwise allow another person to use your account without our prior written consent.

We reserve the right to refuse access to the Services, suspend accounts, or cancel orders if we believe any information provided is inaccurate, fraudulent, or otherwise violates these Terms.

SECTION 2 - OUR PRODUCTS

NY Furniture Outlet sells in-stock merchandise only. Our inventory primarily consists of closeout, overstock, and showroom sample items. We do not offer special orders or custom orders through the Services.

Because many of our products are limited-quantity, one-of-a-kind, showroom samples, discontinued, or closeout merchandise, availability is limited and subject to change without notice. An item displayed on the website may become unavailable before your order is processed or fulfilled.

We make reasonable efforts to display product descriptions, dimensions, conditions, colors, finishes, and images as accurately as possible. However, actual product appearance may vary due to screen settings, lighting, photography, manufacturing variation, prior showroom use, packaging condition, or other factors.

Some items may be identified as Showroom Sample, Cosmetic Imperfections, Incomplete, Open Box, New in Box, or by similar condition descriptions. You are responsible for reviewing the full product listing and condition description before making a purchase.

Except as expressly stated in the product listing, all products are sold as-is, with all faults, and subject to the condition disclosed in the listing.

We reserve the right to modify product descriptions, pricing, availability, and listings at any time without notice.

SECTION 3 - ORDERS

When you place an order through the Services, you are making an offer to purchase the item(s) in your cart. We reserve the right to accept, reject, limit, or cancel any order at our sole discretion.

An order is not accepted until we confirm it. Even after an order is placed, we may cancel it if an item is unavailable, inaccurately priced, incorrectly described, suspected of fraud, or otherwise unable to be fulfilled.

Because our inventory is limited and often consists of one-of-a-kind or closeout merchandise, availability is not guaranteed until your order is confirmed and processed.

Customer-Initiated Cancellations

You may cancel your order only if the item has not yet been picked up or delivered. Once an item has been picked up or delivered, the sale is final and no cancellation will be permitted.

Company-Initiated Cancellations

We reserve the right to cancel an order if you fail to arrange pickup or delivery within a reasonable time or if you are unresponsive to our attempts to coordinate fulfillment. In such case, a refund will be issued to the original payment method, subject to any non-refundable delivery or service costs already incurred, if applicable.

You represent and warrant that all purchases are made for lawful purposes and not for unlawful resale, export, or other unauthorized commercial distribution.

SECTION 4 - PRICES AND BILLING

All prices displayed on the Services are subject to change without notice. The price charged for a product will be the price in effect at the time your order is submitted, unless there is an obvious pricing error.

Unless otherwise stated, listed prices do not include applicable sales tax, delivery charges, handling fees, or other charges. Such charges, if applicable, will be displayed during checkout or otherwise communicated to you before fulfillment.

You agree to provide current, complete, and accurate purchase and account information for all transactions made through the Services. You agree to promptly update your information, including billing address, email address, and payment details, as needed.

By submitting payment information, you represent and warrant that:

  1. the payment information you provide is accurate and complete;

  2. you are authorized to use the payment method provided;

  3. charges incurred by you will be honored by your payment provider; and

  4. you will pay all charges incurred at the amounts presented, including taxes and delivery fees, if applicable.

We reserve the right to correct any pricing, billing, or typographical errors, even after an order has been submitted.

SECTION 5 - PICKUP, SHIPPING, DELIVERY, INSPECTION, AND DAMAGE CLAIMS

Pickup and Delivery

Orders may be fulfilled by customer pickup or by delivery arranged through our delivery team or service providers. Delivery availability, timing, and fees vary depending on the item, destination, scheduling availability, building access, and other factors.

Delivery fees are quoted per order and are not included unless expressly stated.

Any delivery date or timeframe provided is an estimate only and is not guaranteed. We are not liable for delays caused by traffic, weather, third-party carriers, building restrictions, scheduling changes, labor shortages, supply chain issues, or other events outside our reasonable control.

Customer Responsibilities

You are responsible for ensuring that:

  • the delivery address is accurate;

  • the delivery location is accessible;

  • all stairways, elevators, hallways, and entryways can accommodate the item;

  • any necessary building approvals, elevator reservations, certificates of insurance, or access arrangements are completed in advance.

If delivery cannot be completed because of site access limitations, refusal, absence, or failure to prepare the delivery location, additional charges may apply.

Inspection Upon Delivery

You must inspect all items upon delivery and before signing any delivery receipt or otherwise accepting the item. By accepting delivery, signing for the item, or allowing the item to remain at the delivery location without objection, you acknowledge that the item has been received in acceptable condition, subject only to any concealed damage rights expressly stated below.

Once an item is accepted upon delivery, the sale is final.

Concealed Damage Claims

For items sold as New in Box, any claim for concealed damage must be reported to us within 48 hours of receipt. The claim must include clear photographs of the damage, the packaging, and any relevant labels or shipping materials.

Failure to report concealed damage within 48 hours may result in denial of the claim.

Items sold as Showroom Sample, Cosmetic Imperfections, Incomplete, Open Box, or otherwise identified as having disclosed condition issues are sold as-is and are not eligible for damage claims relating to disclosed, visible, expected, or condition-related imperfections.

Refused Delivery

If you refuse delivery, you may be responsible for any delivery charges or costs incurred. The item may be returned to our warehouse, and any refund issued may be reduced by the amount of delivery costs, handling costs, or other non-recoverable expenses incurred by us.

Risk of Loss

Risk of loss passes to you upon pickup by you or your agent, or upon delivery to the delivery address and your acceptance of the item.

SECTION 6 - FINAL SALE POLICY

All sales are final once an item has been picked up or delivered.

Because our products consist of closeout, overstock, showroom sample, and limited-availability merchandise, we do not accept routine returns or exchanges.

Orders may only be canceled before pickup or delivery, as stated in these Terms.

No restocking fee applies because we do not maintain a standard return program for completed sales.

SECTION 7 - INTELLECTUAL PROPERTY

The Services, including all text, graphics, images, photographs, product descriptions, videos, audio, logos, trademarks, designs, page layouts, software, and other content made available through the Services, are owned by or licensed to NY Furniture Outlet, Shopify, or their respective licensors and are protected by intellectual property and other applicable laws.

You may use the Services only for your personal, lawful, non-commercial use. You may not reproduce, distribute, modify, republish, upload, transmit, display, perform, scrape, copy, exploit, or create derivative works from any part of the Services without our prior written consent.

Nothing in these Terms grants you any license or rights in or to any trademark, copyright, patent, trade dress, or other proprietary right of NY Furniture Outlet, Shopify, or any third party, except as expressly stated.

SECTION 8 - OPTIONAL TOOLS

We may provide access to third-party tools, apps, integrations, or features that we do not control or monitor.

You acknowledge and agree that such tools are provided on an “as is” and “as available” basis without warranties, representations, or endorsements of any kind. Your use of any optional third-party tool is entirely at your own risk and subject to the terms of the third-party provider.

We may also introduce new features, tools, or services in the future, and such additions will also be subject to these Terms unless stated otherwise.

SECTION 9 - THIRD-PARTY LINKS

The Services may contain links to third-party websites, services, content, or resources. We are not responsible for the availability, accuracy, content, policies, or practices of any third-party website or resource.

If you choose to access a third-party site, you do so at your own risk. We are not liable for any loss or damage arising from your use of or reliance on any third-party content, products, or services.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

NY Furniture Outlet is powered by Shopify, which enables us to provide the Services to you. However, all sales, purchases, and transactions made through the Services are between you and Sit Down New York, Inc. d/b/a NY Furniture Outlet, and not with Shopify.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale, product, order, fulfillment, pickup, delivery, warranty, return, refund, cancellation, damage claim, or dispute between you and NY Furniture Outlet.

To the fullest extent permitted by law, you hereby release Shopify and its affiliates from any claims, damages, liabilities, or losses arising out of or relating to your use of the Services or any transaction with NY Furniture Outlet.

SECTION 11 - PRIVACY

Your submission of personal information through the Services is governed by our Privacy Policy.

Because the Services are hosted and powered by Shopify, certain information may also be collected, processed, and stored by Shopify and its service providers as necessary to operate the website, process payments, provide checkout functionality, prevent fraud, and support the Services.

By using the Services, you acknowledge that your information may be processed by us, Shopify, and relevant service providers in accordance with applicable privacy policies and practices.

SECTION 12 - FEEDBACK AND USER SUBMISSIONS

If you submit or post reviews, feedback, comments, testimonials, suggestions, ideas, photos, or other content to us or through the Services, you grant us a perpetual, irrevocable, worldwide, sublicensable, royalty-free right and license to use, reproduce, modify, publish, display, distribute, and otherwise exploit such content in any medium for lawful business purposes.

You represent and warrant that:

  1. you own or control all rights in the content you submit;

  2. your content is accurate and not misleading;

  3. your content does not violate these Terms or the rights of any third party; and

  4. your content is not unlawful, defamatory, obscene, abusive, fraudulent, infringing, or harmful.

We may, but are not obligated to, remove or edit any submission in our sole discretion.

SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions, including with respect to product descriptions, pricing, dimensions, availability, promotions, delivery estimates, or other content.

We reserve the right to correct any such errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Services is inaccurate, at any time and without prior notice, including after you have submitted an order.

SECTION 14 - PROHIBITED USES

You may use the Services only for lawful purposes and in accordance with these Terms.

You agree not to:

  1. use the Services for any unlawful, fraudulent, abusive, or malicious purpose;

  2. violate any applicable law, regulation, or third-party right;

  3. infringe or misappropriate our intellectual property or the rights of others;

  4. upload or transmit viruses, malware, or other malicious code;

  5. interfere with the operation or security of the Services;

  6. use data mining, scraping, bots, crawlers, robots, spiders, or similar extraction methods;

  7. impersonate any person or entity or misrepresent your affiliation;

  8. submit false or misleading information;

  9. circumvent security measures, access restrictions, robot exclusion headers, or anti-bot protections; or

  10. use the Services in any manner that could damage, disable, overburden, or impair the Services or our systems.

We reserve the right to suspend or terminate your access to the Services if we believe you have violated these Terms.

SECTION 15 - AGENTS

15.1 Application

This section applies if you use, deploy, authorize, or permit any software agent, bot, script, crawler, autonomous process, or semi-autonomous system (“Agent”) to access or interact with the Services.

15.2 Restrictions

No Agent may access or interact with the Services unless it clearly identifies itself as an automated agent and complies with any technical or operational restrictions we impose.

15.3 Our Rights

We reserve the right to block, restrict, monitor, or limit Agent access to the Services by any lawful means, including technical measures.

15.4 Requirements

Any Agent accessing the Services must:

  1. identify itself in applicable request headers or equivalent technical means;

  2. not impersonate a human user;

  3. not bypass CAPTCHAs, bot detection, rate limits, or access controls;

  4. respond truthfully if asked whether it is automated; and

  5. comply with any instructions, restrictions, or requests we issue relating to Agent activity.

SECTION 16 - TERMINATION

We may terminate or suspend your access to the Services, cancel orders, or refuse future service at any time, for any reason, with or without notice, including if we believe you have violated these Terms or engaged in fraudulent, abusive, or unlawful conduct.

Termination does not affect any rights or obligations that accrued before termination, including payment obligations, indemnification obligations, or any provisions that by their nature should survive termination.

SECTION 17 - DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS SOLD THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, EXCEPT TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED UNDER APPLICABLE LAW.

TO THE FULLEST EXTENT PERMITTED BY LAW, NY FURNITURE OUTLET DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

ALL ITEMS ARE SOLD AS-IS, INCLUDING CLOSEOUT, OVERSTOCK, SHOWROOM SAMPLE, OPEN BOX, COSMETIC IMPERFECTION, AND SIMILAR MERCHANDISE, EXCEPT ONLY AS EXPRESSLY STATED IN THE PRODUCT LISTING.

WE DO NOT WARRANT THAT PRODUCT DESCRIPTIONS, DIMENSIONS, COLORS, FINISHES, IMAGES, AVAILABILITY, OR OTHER CONTENT ON THE SERVICES ARE ERROR-FREE, COMPLETE, OR CURRENT.

WE DO NOT PROVIDE, PASS THROUGH, OR GUARANTEE ANY MANUFACTURER WARRANTY UNLESS EXPRESSLY STATED IN WRITING.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO CERTAIN DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 18 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, SIT DOWN NEW YORK, INC. D/B/A NY FURNITURE OUTLET, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND SHOPIFY AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF OPPORTUNITY, OR DIMINUTION IN VALUE, ARISING OUT OF OR RELATING TO THE SERVICES, ANY PRODUCT PURCHASED THROUGH THE SERVICES, ANY DELIVERY OR PICKUP, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR ANY PRODUCT PURCHASED THROUGH THE SERVICES SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO US FOR THE SPECIFIC PRODUCT OR ORDER GIVING RISE TO THE CLAIM.

NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY TO THE EXTENT SUCH LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

SECTION 19 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Sit Down New York, Inc. d/b/a NY Furniture Outlet, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claims, demands, actions, liabilities, damages, losses, judgments, settlements, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  1. your breach of these Terms;

  2. your misuse of the Services;

  3. your violation of any law or the rights of a third party; or

  4. your negligence, fraud, misconduct, or unauthorized use of the Services.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with that defense.

SECTION 20 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.

SECTION 21 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with our Privacy Policy and any other policies or notices expressly incorporated by reference, constitute the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous communications, understandings, and proposals, whether oral or written, regarding the Services.

SECTION 22 - ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign, transfer, or delegate our rights and obligations under these Terms without notice or consent.

SECTION 23 - GOVERNING LAW AND VENUE

These Terms of Service and any dispute arising out of or relating to these Terms, the Services, or any transaction with NY Furniture Outlet shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction and venue of such courts.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right, in our sole discretion, to update, modify, or replace any part of these Terms of Service at any time by posting the revised version on the Services.

Any changes will become effective upon posting or on such later date as may be stated in the updated Terms. Your continued use of the Services after the effective date of any updated Terms constitutes your acceptance of the revised Terms.

It is your responsibility to review these Terms periodically for changes.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Sit Down New York, Inc. d/b/a NY Furniture Outlet
4700 Northern Blvd
Long Island City, NY 11101
Phone: 718-497-1007
Email: cs@sitdownny.com